Welcome to the Grievance Redress Mechanism (GRM) portal for Taraba State.
Taraba State is committed to fostering a conducive business environment that promotes growth, innovation, and investment. To ensure that SMEs, business owners, and investors have a platform to voice their concerns and seek redress, we have established the GRM.
The Grievance Redress Mechanism (GRM) System for Taraba State aims to provide a structured and transparent process for addressing grievances related to government services, projects, and policies. This system will ensure that grievances are handled efficiently, fairly, and transparently, fostering trust between the government and its citizens.
Objectives of GRM
- Accessibility: Ensure that all citizens can easily access the GRM system.
- Transparency: Maintain a transparent process for handling grievances.
- Efficiency: Resolve grievances promptly and effectively.
- Accountability: Hold responsible parties accountable for addressing grievances.
The GRM is designed to:
- Provide a fair and efficient mechanism for addressing complaints from SMEs, business owners, and investors.
- Enhance transparency and accountability within the government and private sectors.
- Promote investor confidence in Taraba State.
By utilizing the GRM, you can report any grievances or issues related to your business activities in Taraba State. Our dedicated team will investigate your complaint promptly and take appropriate action to resolve the matter.
We believe that a transparent and accountable business environment is essential for the sustainable development of Taraba State. Please do not hesitate to contact us if you have any questions or concerns.
Contact channels:
- complete form Online by creating/open a ticket
- Email: complaints@tarabastate.online
- Telephone: 08127667894
